Privacy Policy

Who We Are

This website, https://toneup2.fitness, is operated by Tone Up 2 Fitness, a private personal training studio located at 5335 N Harlem Ave, Chicago, IL 60656, United States. You can reach us at (773) 551-9550 or [email protected]. In this policy, “we”, “us” and “our” refer to Tone Up 2 Fitness.

Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you use the site.

Information you give us directly includes:

• Contact details you submit through our forms, such as your name, email address, phone number and the message you write
• Information you share when you call, email or text us to ask about training or schedule a consultation
• Scheduling details connected to your appointments and sessions

Information collected automatically includes:

• Usage data such as the pages you visit, how you reached the site, your approximate location, browser and device type, collected through analytics cookies
• Technical data processed by our hosting, caching and security services to deliver the site and protect it from abuse

We do not ask for and do not want payment card numbers, health records or other sensitive data through this website. Health information relevant to your training is discussed directly with your coach at the studio.

How We Use Your Information

• To respond to your inquiries and messages
• To schedule and manage consultations, sessions and classes
• To understand how visitors use the site so we can improve it
• To protect the website against spam and abuse
• To meet legal and accounting obligations that apply to our business

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Cookies and Analytics

This site uses Google Analytics 4 to measure traffic and understand which pages help visitors most. Analytics data is aggregated and does not identify you by name. Your browser settings let you block or delete cookies at any time, and the site keeps working without them.

Our caching and performance tools may set technical cookies that contain no personal information.

Third-Party Services on This Site

Some parts of the site are delivered by third parties, which may process your IP address and browser data under their own privacy policies:

• Google Analytics for traffic measurement
• Google Maps for the embedded studio map and directions
• YouTube for embedded videos, loaded in privacy-enhanced mode where possible
• Google Fonts for the typefaces used on the site
• Our hosting, content delivery and security providers, which process technical data needed to serve the site

How Long We Keep Your Data

We keep form submissions and correspondence for as long as needed to handle your inquiry and maintain our business records, and no longer than the purpose requires. Analytics data is retained on the schedule configured in Google Analytics.

Your Choices and Rights

You can ask us at any time to show you the personal information we hold about you, correct it or delete it. Send your request to [email protected] or call (773) 551-9550 and we will respond as quickly as we can. You can also block cookies in your browser and opt out of Google Analytics with Google’s browser add-on.

Children

This website is not directed at children under 13, and we do not knowingly collect personal information from them online. Questions about training for minors are handled in person, with a parent or guardian.

Security

The site is served over an encrypted connection and access to submitted data is limited to the people who need it to answer you. No method of transmission over the internet is completely secure, but we treat your information with the same care we expect for our own.

Changes to This Policy

If we change this policy, the new version will appear on this page with an updated date at the top. Meaningful changes will not apply to information collected earlier without a good reason and, where required, your consent.

Contact

Questions about privacy at Tone Up 2 Fitness: write to [email protected] or call (773) 551-9550. Postal address: Tone Up 2 Fitness, 5335 N Harlem Ave, Chicago, IL 60656.